Help Direct is a service that is designed to provide people living in Lancashire with practical support, guidance and information; and aims to be the first port of call for people to get the help they need to get the most out of life.

Help Direct can help get the most out of life in the following areas:
• Health and fitness
• Home and Garden
• Feeling safe in your home and community
• Learning and leisure
• Managing finances
• Mobility and transport
• Community groups and involvement
• Getting the right help and support
• Relationships and families
• Employment, volunteering and training

Safe Trader
The Help Direct Safe Trader Scheme is funded by Lancashire County Council and managed by Lancashire Trading Standards Service. The aim of the Scheme is to help the people of Lancashire to find reliable, local traders and support local businesses.

Accessing Help Direct

You can call the friendly local team on 0303 333 1111. This is a low-cost number, less than 1p per minute from a landline.

You can email

All we need is your name, telephone number, address, date of birth and details of your enquiry.

Alternately, contact Rachel Hughes, the Hyndburn Field Navigator, directly on 07970 774264 or at